Development of Customer Happiness System (CHS) in the Federal Authority for Government HR

:Subject

The Federal Authority for Government Human Resources is developing a Customer Happiness System (CHS), which facilitates access to all its electronic services through one portal connected to the Authority website www.fahr.gov.ae

:Purpose of Consultation

The Authority seeks to explore the views of its customers about the system by holding a series of workshops and meetings and launching a questionnaire

:Decision-Making

The Authority will solicit customers’ views and suggestions, to make the necessary updates to improves the system in a way that meets the needs of all users