Emergency help for tourists in the UAE

Tourists in Abu Dhabi can call Abu Dhabi Tourism Police on +97128002626 and +97125127777. Tourists in Dubai can call Dubai Tourism Police on +97146096239.

Helplines for tourists

For any emergencies or safety issues, contact the following numbers from anywhere in the UAE:

COVID-19 helpline
Important emergency phone numbers
In Abu Dhabi, call Abu Dhabi Tourism Police on: +97128002626 and +97125127777
In Dubai, request for help from Department of Tourism Police through any of the following channels:
- phone - +97146096239 or toll-free number 901
- email - touristpolice@dubaipolice.gov.ae
- website of Dubai Police.

You can also:

Get in touch with your embassy in the UAE

Here is a list of:

Enquire from the official directories

Etisalat: 181
Du: 199.

Enquire about UAE government services and information

Visit 171 Tawasul or call 171.

VAT refund for tourists

Tourists and visitors can claim refund on VAT paid on purchases they made during their stay in the UAE. Recovery of payment will be done through a fully integrated electronic system which connects retailers registered in the ‘Tax Refund for Tourists Scheme’ with all ports of entry and exit from the UAE. Read the details.

Updated on 21 Mar 2023

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