Dates

Opening on

01/05/2020

Closing on

21/10/2020

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MoCCaE:Upgrading e-Services

Subject

As part of our endeavors to upgrade our e-Services and increase their user base, we seek to know how satisfied and acquainted our customers are with MOCCAE e-Services, through a customer satisfaction survey.


Aims:

Knowing the public’s level of satisfaction and acquaintance with MOCCAE e-Services.

Results:
Based on the outcome of this survey, the Ministry will consider public feedback and reflect the required changes on the e-Services, getting more people to opt for them.


Outcome

Some improvements have been made to the service packages and placed in the main tabs on our website

(success)
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